{"id":127,"date":"2018-12-03T16:30:03","date_gmt":"2018-12-03T15:30:03","guid":{"rendered":"http:\/\/192.168.156.19\/?page_id=127"},"modified":"2021-09-05T22:21:06","modified_gmt":"2021-09-05T20:21:06","slug":"technicka-podpora-a-outsourcing","status":"publish","type":"page","link":"https:\/\/www.exterra-services.cz\/index.php\/technicka-podpora-a-outsourcing\/","title":{"rendered":"Technick\u00e1 podpora a outsourcing"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"127\" class=\"elementor elementor-127\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ebd2a7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ebd2a7c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17f6de75\" data-id=\"17f6de75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e354339 elementor-widget elementor-widget-text-editor\" data-id=\"6e354339\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<h3 class=\"wp-block-heading\"><span style=\"color: #000000;\">Poskytujeme \/ Nab\u00edz\u00edme<\/span><\/h3>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\">Konzulta\u010dn\u00ed \u010dinnost p\u0159i rozhodov\u00e1n\u00ed o v\u00fdb\u011bru informa\u010dn\u00ed strategie, v\u00fdb\u011bru dodavatele, \u0159e\u0161en\u00ed d\u00edl\u010d\u00edho rozvoje oblast\u00ed &gt;&gt;&gt; ICT, auditu technologick\u00e9ho prost\u0159ed\u00ed. Servisn\u00ed \u010dinnost p\u0159i \u0159e\u0161en\u00ed technick\u00fdch probl\u00e9m\u016f, profylaktick\u00e1 \u010dinnost na vybran\u00fdch technick\u00fdch prost\u0159edc\u00edch Outsourcing informa\u010dn\u00edch a komunika\u010dn\u00edch technologi\u00ed. Outsourcing informa\u010dn\u00edch syst\u00e9m\u016f. Projektov\u00e9 a implementa\u010dn\u00ed slu\u017eby souvisej\u00edc\u00ed s p\u0159edm\u011btem \u010dinnost\u00ed<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\">Technick\u00e1 podpora je zaji\u0161\u0165ov\u00e1na zpravidla na z\u00e1klad\u011b uzav\u0159en\u00fdch smluv o technick\u00e9 podpo\u0159e. Smlouvy jsou uzav\u00edr\u00e1ny s m\u011bs\u00ed\u010dn\u00edm pau\u0161\u00e1lem nebo vyj\u00edme\u010dn\u011b bez pau\u0161\u00e1lu. Sou\u010d\u00e1st\u00ed smluv jsou garantovan\u00e9 odezvy a ceny na po\u017eadavky z\u00e1kazn\u00edka. Sou\u010d\u00e1st\u00ed poskytovan\u00fdch slu\u017eeb je provoz syst\u00e9mu o vyrozum\u011bn\u00ed po\u017eadavku na technickou podporu &#8211; tzv. helpdesku.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\">Outsourcing je poskytov\u00e1n bu\u010f v pln\u00e9m nebo \u010d\u00e1ste\u010dn\u00e9m rozsahu. Obvyklej\u0161\u00ed forma outsourcingu je outsourcing provozu, kter\u00e1 hrani\u010d\u00ed se \u0161pi\u010dkovou technickou podporou s okam\u017eitou dostupnost\u00ed specialist\u016f. V p\u0159\u00edpad\u011b outsourcingu je m\u011b\u0159\u00edtkem dostupnost poskytovan\u00e9 slu\u017eby nebo produktu.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h4><span style=\"color: #000000;\"><strong>Vyu\u017eit\u00ed ICT outsourcingu z\u00e1kazn\u00edk\u016fm p\u0159in\u00e1\u0161\u00ed :<\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<ul class=\"wp-block-list\">\n<li><span style=\"color: #000000;\">Prostor pro vlastn\u00ed obchodn\u00ed \u010dinnosti odd\u011blen\u00edm ICT do extern\u00ed organizace<\/span><\/li>\n<li><span style=\"color: #000000;\">V\u00fdrazn\u00e1 \u00faspora person\u00e1ln\u00edch n\u00e1klad\u016f v oblasti ICT a z\u00e1rove\u0148 zv\u00fd\u0161en\u00ed odborn\u00e9 kompetence t\u00fdmem extern\u00edch specialist\u016f<\/span><\/li>\n<li><span style=\"color: #000000;\">Nez\u00e1vislost na vlastn\u00edch zdroj\u00edch v oblasti ICT<\/span><\/li>\n<li><span style=\"color: #000000;\">Garantovan\u00e9 odezvy a dostupnost spravovan\u00fdch technick\u00fdch prost\u0159edk\u016f<\/span><\/li>\n<li><span style=\"color: #000000;\">Mo\u017enost efektivn\u00edho pl\u00e1nov\u00e1n\u00ed n\u00e1klad\u016f na provoz ICT<\/span><\/li>\n<li><span style=\"color: #000000;\">Trvalou p\u00e9\u010di o sv\u011b\u0159en\u00e9 technick\u00e9 prost\u0159edky kvalifikovan\u00fdmi a trvale vzd\u011bl\u00e1van\u00fdmi zam\u011bstnanci poskytovatele<\/span><\/li>\n<li><span style=\"color: #000000;\">V\u00edce prostoru pro strategick\u00e9 pl\u00e1nov\u00e1n\u00ed v oblasti ICT<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h4 class=\"wp-block-heading\"><span style=\"color: #000000;\">Finan\u010dn\u00ed a \u010dasov\u00e1 n\u00e1ro\u010dnost slu\u017eby:<\/span><\/h4>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\">Smlouvy o technick\u00e9 podpo\u0159e, resp. outsourcingu technick\u00fdch prost\u0159edk\u016f a slu\u017eeb jsou uzav\u00edr\u00e1ny individu\u00e1ln\u011b podle rozsahu poskytovan\u00e9 slu\u017eby. Ceny slu\u017eeb se podle charakteru \u010dinnosti pohybuj\u00ed v rozsahu 800,- a\u017e 2.400,- za hodinu pr\u00e1ce.<\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<h4 class=\"wp-block-heading\"><span style=\"color: #000000;\">\u010casov\u00e9 parametry slu\u017eby:<\/span><\/h4>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\"><\/span><\/p>\n<p><span style=\"color: #000000;\">Garantovan\u00e9 odezvy jsou poskytov\u00e1ny v rozsahu 4, 8 hodin a n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den od nahl\u00e1\u0161en\u00ed po\u017eadavku na z\u00e1sah.<\/span><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Poskytujeme \/ Nab\u00edz\u00edme Konzulta\u010dn\u00ed \u010dinnost p\u0159i rozhodov\u00e1n\u00ed o v\u00fdb\u011bru informa\u010dn\u00ed strategie, v\u00fdb\u011bru dodavatele, \u0159e\u0161en\u00ed d\u00edl\u010d\u00edho rozvoje oblast\u00ed &gt;&gt;&gt; ICT, auditu technologick\u00e9ho prost\u0159ed\u00ed. Servisn\u00ed \u010dinnost p\u0159i \u0159e\u0161en\u00ed technick\u00fdch probl\u00e9m\u016f, profylaktick\u00e1 \u010dinnost na vybran\u00fdch technick\u00fdch prost\u0159edc\u00edch Outsourcing informa\u010dn\u00edch a komunika\u010dn\u00edch technologi\u00ed. Outsourcing informa\u010dn\u00edch syst\u00e9m\u016f. Projektov\u00e9 a implementa\u010dn\u00ed slu\u017eby souvisej\u00edc\u00ed s p\u0159edm\u011btem \u010dinnost\u00ed Technick\u00e1 podpora je zaji\u0161\u0165ov\u00e1na zpravidla [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technick\u00e1 podpora a outsourcing &#8226; exTerra Services &#8226; profesion\u00e1ln\u00ed IT \u0159e\u0161en\u00ed<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.exterra-services.cz\/index.php\/technicka-podpora-a-outsourcing\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technick\u00e1 podpora a outsourcing &#8226; exTerra Services &#8226; profesion\u00e1ln\u00ed IT \u0159e\u0161en\u00ed\" \/>\n<meta property=\"og:description\" content=\"Poskytujeme \/ Nab\u00edz\u00edme Konzulta\u010dn\u00ed \u010dinnost p\u0159i rozhodov\u00e1n\u00ed o v\u00fdb\u011bru informa\u010dn\u00ed strategie, v\u00fdb\u011bru dodavatele, \u0159e\u0161en\u00ed d\u00edl\u010d\u00edho rozvoje oblast\u00ed &gt;&gt;&gt; ICT, auditu technologick\u00e9ho prost\u0159ed\u00ed. 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